Best-in-Class Business Analytics :

To stay ahead of the competition, your business needs to be able to make smart decisions using accurate, real-time data. Smart it frame offers best-in-class business analytics solutions that provide the insight you need to thrive. Along with these software packages, we offer the experts that assist in understanding the key performance indicators and developing reports. Through the capabilities of IBM; Cognos, smart it frame assists companies with refining budgets, forecasts, financial and project reports, cost proposals, and project management.

Our software experience includes:

  • Cognos BI, including Cognos 10 and Impromptu
  • Cognos Express
  • Cognos TM1
  • Cognos Planning
  • Predictive Analytics

Smart it frames' certified implementers tailor these solutions to meet the unique business needs of our clients. For companies that currently utilize these applications, we perform system upgrades to the latest versions and provide your team the industry expertise for getting the most out of your investment. With these tools, your business has access to comprehensive financial reports and metrics that give a unique perspective into your operations. As a result, your project managers, business developers, and senior managers can grow your business while operating efficiently and profitably.

Technical Services

I would like to thank you for considering SMART IT FRAME Tech Support Services. We are the leading provider for outsourcing technical support. From start-ups to non-profits, books to accounting software, we work with clients who understand their core competencies and want to outsource their tech support operations. When you hire us we integrate seamlessly as part of your team and treat your clients exactly the way you want them treated -- with excellence! After all, outsourcing technical support to Hudson is a decision you will make only once. I am certain you will remember that decision happily every day thereafter. We don’t provide headaches, just results!

The technical support outsourcing industry is growing rapidly. As a result, many traditional publishing houses, software publishers and non-profits have told us that they are unhappy with their current provider’s quality and execution. When you hire SMART IT FRAME Tech Support Services, you can be certain you are getting a reliable partner who will put agents on the telephone and answering your email that you will be proud of. We hire only the best people after a rigorous screening and then put them to work for you!

We also know that when you are outsourcing technical support, you want to avoid being lost in a crowd of clients in a huge call center with high turnover. That is why we have remained a small boutique call center, serving only the best! From 2 to 200 calls per day, if you want the best solution for outsourced technical support, look no further. SMART IT FRAME’s Outsourced Technical Support Services are the best!

Inside this site you will find education to help you navigate the world of call centers and outsourcing technical support. We hope this helps you insure that as you select a provider you are always comparing apples to apples. In addition, you will find a great deal of information on our company and how we provide outsourced technical support. Find the below technology

  • IBM Cognos TM1
  • IBM Cognos BI
  • IBM Cognos Planning